Ordering Information
Shipping Policy
Processing Time
All art prints are made to order. Please allow [X–Y business days] for printing and processing before your order ships.
Shipping Rates & Delivery
Shipping costs are calculated at checkout. Delivery times are estimates and may vary based on location and carrier.
Packaging
Prints are carefully packaged to ensure they arrive in excellent condition. Flat prints are shipped in protective sleeves with rigid backing; larger prints may be shipped rolled in sturdy tubes.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear.
Shipping Delays
We are not responsible for shipping delays caused by carriers, weather, or other circumstances beyond our control.
Damaged Shipments
If your print arrives damaged, please contact us at [email address] within [48 hours] of delivery and include photos of the packaging and artwork so we can assist with a replacement.
Return & Refund Policy
Because all prints are made to order, all sales are final.
We do not accept returns or refunds for:
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Change of mind
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Incorrect size selection
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Slight color variation between screen and printed artwork
Damaged or Defective Prints
If your print arrives damaged or has a printing defect, please contact us within [48 hours] of delivery. Upon verification, we will issue a replacement at no additional cost.
Lost Packages
If your package is lost in transit, please reach out and we’ll work with the carrier to resolve the issue.
Color Disclaimer
Please note that colors may vary slightly due to differences in monitor settings, lighting, and printing processes. These variations are normal and not considered defects.
Contact
For questions regarding your order, please contact: [email address]